Accessibility

Guests who have sensory processing needs

Brandywine Zoo has partnered with KultureCity® to enhance our ability to assist and accommodate guests with sensory needs. Our goal is to provide an inclusive experience for all guests during all events. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing needs by supplying our staff with annual training and by offering the resources and accommodations below to our guests.

KultureCity® Sensory bags
KultureCity® Sensory bags contain special KCVIP badges, feeling thermometer, fidget tools, and noise-canceling headphones are available for checkout (at no cost by leaving an ID) at our ticket window or the Administrative office.

Weighted Lap Pads
Weighted lap pads are available upon request (at no cost by leaving an ID) at our ticket window or the Administrative office.

Headphone Zones
Headphone zones (loud areas) are located at Nature Play and Barn Yard.

LEARN MORE ABOUT THE BRANDYWINE ZOO AND KULTURECITY®

Restrooms

Accessible restrooms are located near the front entrance.

Guests with Service Animals

The Brandywine Zoo welcomes guests who use service dogs. As pertaining to the Department of Justice’s 2011 ruling and clarification of Americans with Disability Act pertaining to service animals, certified service dogs are accepted onto Zoo grounds, but must be on a 6ft., non-retractable leash, tether or harness and must be housetrained. If service dogs prove to be a nuisance, sanitation, health or safety hazard to our animals or other guests, you may be asked to leave. Service dogs are not allowed in the goat contact yard.

Only working service animals trained to perform specific work or tasks relating to their handler’s disability are permitted inside Zoo grounds. Upon entering the zoo, please be prepared to tell the ticket attendant what tasks the service animal is trained to do.

Please note, emotional support animals are not permitted in the zoo.

Wheelchair Loans

The zoo has a limited number of wheelchairs available for guests on a first come, first served basis. Guests should inquire at the ticket window. There is no fee, but guests are required to leave an ID and the ID will be returned upon the return of the wheelchair in good condition. Please note these are NOT motorized wheelchairs and do require another person to push.

Parking

The zoo has a limited number of free accessible parking spots. Guests with limited mobility may also be dropped off right in front of the zoo to avoid having to go up a hill.