Things to know before you visit:
- Facial Covering Guidelines: Masks worn should be a fitted medical mask or cloth face mask that secures behind the ears or ties behind the head. NOTE: Crochet/knit masks or bandannas are not acceptable – they still permit moisture from breath to pass freely to the surrounding air and therefore do very little to prohibit potential spread.
- ALL guests ages 13+ are required to wear Face Masks for the safety of our animals, staff and guests. All staff will be wearing masks throughout your visit.
- We have transitioned to a timed phone reservation system to limit the number of guests inside the Zoo. Two time frames are available, 10am-12pm and 1pm-3pm. Brandywine Zoo members can make their reservations online. All others must call 302-571-7788 ext 213.
- Tickets must be purchased ahead of time and all transactions within the Zoo will be paperless (no cash).
- You’ll find hand-sanitizing stations throughout the Zoo for your convenience. Wash your hands often, using soap and water, for a minimum of 20 seconds. If soap and water are not available, the CDC recommends a hand sanitizer containing at least 60% alcohol
- We are frequently cleaning and disinfecting touchpoints and restrooms using a solution approved by the Centers for Disease Control and Prevention (CDC). Please note that porous surfaces, such as those in our Nature Play area, are not able to be sanitized.
- Restrooms (by the entrance) will be open
- Snack bar will be open for beverages, snacks and ice cream (no cash, credit cards only.) Vending machines are available for cash transactions. Water fountain will be closed.
- Gift Shop will be open to one family at a time (masks required). Please bear with us if you are asked to wait to enter the gift shop.
- We are promoting a one-way experience that reinforces social distancing guidelines at all locations where it is feasible. Please click on the image of the map above to see our recommended visitor travel path.
- Animal habitats will be marked with suggested viewing locations that will help guests appropriately distance while viewing our animals.
- Some exhibits and experiences may be closed during your visit. At this time, no in-person programming will take place. For the safety of our animals, staff, and other guests some areas usually open to the public may be closed off.
- The Barnyard will be closed to visitors, but you can view the goats and chickens from outside their yard.
- If you or a member of your party are feeling unwell, please visit us another time.
- Help us promote social distancing by remaining at least six feet away from others who are not part of your party.
What to Bring
- Food and beverages are permitted, however plastic lids or straws, glass containers, alcoholic beverages are not permitted. Visitors may also purchase snacks at our Snack Bar or vending machines.
- If you’re planning a birthday party, the party must be registered and booked with our Visitor Services Department. You may not bring in party supplies, cake or food for a party without reserving a party space.
- Stroller or wheelchair. Unfortunately, the Brandywine Zoo does not provide either of these items for rental.
What NOT to Bring
- Please refrain from bringing plastic lids or straws, glass containers, alcoholic beverages, grills or balloons of any kind.
- Pets are not allowed on the Zoo grounds.
- As pertaining to the Department of Justice’s 2011 ruling and clarification of Americans with Disability Act pertaining to service animals, certified service dogs are accepted onto Zoo grounds, but must be on a 6ft., non-retractable leash, tether or harness and must be housetrained. If service dogs prove to be a nuisance, sanitation, health or safety hazard to our animals or other guests, you may be asked to leave. Service dogs are not allowed in the goat contact yard.
- Please note, emotional support animals are not permitted in the zoo. Only working service animals trained to perform specific work or tasks relating to their handler’s disability are permitted inside Zoo grounds.
- Please refrain from bringing radios, skateboards, roller skates, Heelys or other wheeled shoes, or roller blades, Frisbees, bicycles and other sports equipment.
- Firearms and other weapons are not permitted in The Brandywine Zoo by State Park Regulations, under Delaware Department of Natural Resources and Environmental Control (Section 21.1): “It shall be unlawful to display, possess, or discharge firearms of any description, air rifles, B.B. guns, sling shots, or archery equipment upon lands or waters administered by the Division, except with prior written approval of the Director.”
Plan the Best Visit
- Fall, winter and cloudy days are a good time to visit the Zoo because it is less crowded and many of the animals are more active. If you choose to visit on a hot day, try to come early or a few hours before closing.
- Please note that some of our tropical animals may not be visible on days below 50°F.
- We recommend spending time at each exhibit in order to see and enjoy animal behaviors. Please also be considerate of other guests’ viewing pleasure.
- Brandywine Park features grills and picnic tables for public use, we encourage our guests to “make a day” of their visit and spend time in the park and gardens.
- Schedule Changes & Closings
- When planning a visit to the Zoo, be sure and check the Zoo’s Calendar of Events and Facebook pages for upcoming programs, as well as maintenance, event or weather-related closings.
- Check the daily schedule posted at the front of the zoo for opportunities to watch animal feedings, animal training sessions, keeper talks or animal shows. Check our Calendar of Events for regularly scheduled programs.
- You can also call our main zoo phone number 302-571-7747 for updated information about zoo closings for special events.
- Our animals are on special diets. Please do not share your “treats” with them or bring food from home for them. This includes all animals that live at the Zoo, even squirrels and birds.
- Check the daily schedule posted at the front of the zoo for opportunities to watch animal feedings, training sessions, keeper talks or animal shows. Check our Calendar of Events for regularly scheduled programs.
While visiting the Zoo, imagine you are a guest in someone’s home. Here are some guidelines to remember:
- Speak softly. Loud noises or abrupt movements may startle the animals or cause them to retreat to out of view locations.
- Don’t tease, taunt or bother our animals in any way. Remember, they are still wild and are sensitive to loud noises, shouting or any other distractions. Please immediately report any inappropriate actions to our Zoo keepers or other personnel.
- Please respect the animals’ home by not throwing items into their habitats, or crossing barriers. Misconduct will not be tolerated.
- Exhibit railings and fences are constructed for your safety. Please refrain from climbing on them or lifting children over them. Additionally, please do not climb on rocks, walls or other structures in the zoo.
- The Zoo’s staff works very hard to make the Zoo gardens and grounds beautiful for all visitors to enjoy. Please use walkways and do not mosey through the posies.
- No smoking on the Zoo grounds or in any of the buildings.
- Shirts and shoes must be worn at all times.
- Photography is allowed but be sure to stay behind the barriers and in public spaces when taking pictures. If you’d like to share your photos with the Zoo, you may share them on our Facebook page.
- Brandywine Zoo reserves the right to take photos of visitors on grounds or during programs for use in Zoo marketing and promotional activities, without compensation or direct permission.